Privacy Policy

At RMS Labs, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit https://rmslabs.store (the “Site”).

Information We Collect

Personal Information: Name, email, shipping address, phone number, and payment info during checkout.
Device Info: IP address, browser type, time zone, and cookies.
Order Info: Products purchased, shipping details, order history.

How We Use Your Info

To fulfill orders and process payments
To send order confirmations and shipping updates
To improve our products and website experience
For marketing or promotional communication (with your consent)

Cookies

We use cookies to analyze site usage and improve performance. You can disable cookies via your browser settings.

Data Security

We use encryption and secure payment gateways to protect your data.

Third-Party Services

We may share data with Shopify, TikTok Shop, Amazon, or Supliful for order fulfillment and analytics.

Your Rights

If you're a U.S. or EU resident, you have the right to access or delete your data. Email us at [support@rmslabs.store] to request changes.

Terms of use

Welcome to RMSLabs.store (“we,” “us,” or “our”). By using our website, you agree to the following terms:

1. Use of Site

You must be 18+ to purchase supplements. All product use is at your own discretion and risk.

2. Intellectual Property

All content on this website is property of RMS Labs, including product names, images, text, and branding.

3. Product Use

Our supplements are not intended to diagnose, treat, cure, or prevent any disease. Always consult a healthcare provider before starting a new supplement.

4. Payment & Orders

All payments are processed securely. Orders are final once placed.

5. Limitation of Liability

RMS Labs is not liable for any indirect or consequential damages from the use of our products or site.

6. Changes to Terms

We may update these Terms at any time. Continued use of the site means you accept the changes.

Return Policy

Cancellation & Refund Policy
Last updated: [june] [29], [2025]

Order Cancellations

Once an order is placed, it begins processing immediately. We do not guarantee cancellations after checkout. Please contact us within 1 hour of purchase for best chances.

Returns & Refunds

Due to the nature of our supplement products and health regulations, all sales are final. We do not accept returns or offer refunds unless the product arrives damaged or incorrect.

If your item arrives damaged or incorrect:

Contact us at support@rmslabs.store within 7 days of receiving it
Include photos of the product and packaging
We will review and issue a replacement or refund if eligible